ARE YOUR BREADS CERTIFIED GLUTEN-FREE?
ARE YOUR BREADS CERTIFIED NON-GMO?
Yes! All of our breads are free from GMO's (genetically modified organisms) and certified so by the Non-GMO Project.We understand the importance of real food with wholesome, clean ingredients and strive to source the best possible natural and organic ingredients for you and your family.
ARE YOUR BREADS CERTIFIED KOSHER PARVE?
Yes! All of our breads are Kosher and certified by Oregon Kosher and represented on our packaging by the "Oregon K" symbol.
I SEE YOU USE XANTHAN GUM. WHAT IS THE SOURCE?
The xanthan gum we use is derived from non-GMO corn. It is produced from simple sugars using a fermentation process. Products made by fermentation, such as gums, are not composed of the source nutrients (in this case, corn). These are metabolized during fermentation. After the fermentation step, the gums are recovered, purified, dried, milled, and ready for use.
WHAT IS NATURALLY LEAVENED?
Most bread that is sold at grocery stores use the same variety of commercial baker’s yeast that consumers can purchase in the store when baking their own bread at home. However, for most of human history this is not how bread has been made. For eons, bakers would take flour and water (to create what we will call a starter) then they would mix and wait.
After a period, the starter would begin to bubble and emanate a slightly sour smell. This activity was fermentation; the result of the yeast and other microorganisms, found naturally in the grains, that were milled into flour. The bakers would then add more flour, some salt and perhaps other ingredients and bake the dough. The basic concept of natural fermentation has been used for much of human history to prepare everything from bread and beer to yogurt and pickles. This traditional process was used around the world in just about every culture.
Most of our breads at New Cascadia Traditional are also naturally leavened. We believe naturally leavened breads have superior taste, and a depth and character that can only be achieved by using this ancient process. This is especially true of our breads because we use whole grains such as millet, sorghum, brown rice and teff.
ARE ANY OF YOUR BREADS YEAST-FREE?
First, please read our explanation of ‘What is Naturally Leavened’?
Our naturally leavened breads do not have any added commercial baker’s yeast. However, we use a natural starter which contains cultivated, naturally occurring organisms, including yeast that is inherent in the grains we use in our breads.
WHERE CAN I FIND YOUR BREAD?
Our breads are sold at grocery stores, co-ops, and markets all over the Portland Metro & Willamette Valley area. Please reference our stockists list to find a location near you.
If you'd like your bread shipped (continental U.S. only), please visit our online partner, Foody Direct.
If you'd like to order your bread and pick it up locally, you can do that right here on our website. Please note that all orders placed on our website are strictly for local pick-up at our cafe.
HOW SHOULD I STORE & HANDLE MY BREAD?
All of our products are made without the use of preservatives and are best enjoyed within a few days of purchase (or by the "use by/freeze by" date on the package). However, you can extend the shelf life of our products by storing them in the refrigerator in an airtight container. Our products also freeze well. Please slice bread and bagels before freezing, thaw on counter at room temperature, and toast or warm before eating*.
*Our breads have a higher moisture content that common bread. This, combined with the fact that gluten-free flour mixtures oxidize under heat in a slower manner, dictates toasting times will be longer that normal.
WHAT ALLERGENS ARE PRESENT AT YOUR CAFE?
All of us at New Cascadia Traditional take your health and wellness very seriously. All of our bread products carry the Certified Gluten-Free, Non-GMO Project, & Oregon Kosher Certified designations. Pastry, cafe menu items, and holiday dessert items do not. You can rest assured knowing that those products ARE made in a dedicated gluten-free facility with ingredients that are thoroughly vetted GF safe. We make it a priority to support local growers and suppliers, and make every effort to buy non-GMO, organic, wholesome ingredients for all of our products outside of our bread line.We take precautions to eliminate cross-contamination with other ingredients that are also present at our retail cafe: eggs, milk, soy, peanuts, and tree nuts. All items at our retail cafe are labeled with any common allergen that they contain (if any), and we have an updated ingredients list at the counter for our customers to review, upon request. If you have any questions, please ask one of our staff. We're more than happy to help.
IS YOUR CAFE VEGAN FRIENDLY?
Yes! We offer an array of dairy and egg free options and the majority of our breads are vegan. Quite often you will find vegan sandwich and pizza options on our lunch menu.
CAN I PLACE A SPECIAL ORDER?
Of course! You can do so by calling us or visiting our cafe and giving us 72 hours notice to put your order together. We ask that you pay in advance and arrange for pick-up at the time of order.
Special orders require 72 hours notice and payment in full. Item availability is subject to change, and we may need to close orders earlier than 72 hours during busy times or before major holidays. Please inquire with our staff. If you need to cancel an order, we require 24 hours notice.
ARE THERE MINIMUMS FOR SPECIAL ORDERS?
The only minimum we require is for our regular and mini cupcakes. We require a minimum of 6 of the same flavor for our regular size cupcakes and 12 of the same flavor for our mini cupcakes.
CAN YOU HOLD AN ITEM FOR ME?New Cascadia Traditional is a first-come, first-served bakery. This means we cannot put any products on hold–no matter the circumstances. Why do we have this policy? Simply, if we held items as often as we are asked, we would have nothing to sell our walk-in customers.
THE EXCEPTION: You can call in your breakfast or lunch order the day you want to pick it up (Mon-Sat). If you are ordering a whole pizza, please note that we require a minimum of 30-45 minutes to make it for you, and lunch service ends at 2PM, so call by 1:15PM!
DO YOU MAKE WEDDING CAKES?
We love to make wedding cakes! Please email email@example.com for more information and to schedule a tasting.
WHAT IS PARKING LIKE AT YOUR CAFE?
While we don't have a parking lot, there is plenty of street parking in our neighborhood on SE 6th Avenue and SE Market Street, as well as the blocks surrounding the cafe.
WHEN IS THE CAFE OPEN?
Our cafe is open 7 days a week, with limited hours and closures around major holidays.
SUNDAY (Brunch Only): 9AM-2PM
Holiday Hours & Closures
Thanksgiving day: Closed (Nov. 22, 2018)
Day after Thanksgiving: Closed (Nov. 23, 2018)
Christmas Eve: Close at 3PM
Christmas day: Closed
New Year's Eve: Close at 3PM
New Year's Day: Closed
Memorial Day: Closed
4th of July: Closed
Labor Day: Closed
HOW CAN I BECOME A WHOLESALE PARTNER?
Please contact our wholesale sales department at: firstname.lastname@example.org
DO YOU OFFER BAKING OR COOKING CLASSES?At this time, we do not have the resources to conduct classes or workshops.
CAN YOU DONATE TO MY NONPROFIT?We love being able to support our community and we donate to quite a few organizations that meet our criteria for charitable giving. Please email your request to: email@example.com
ARE YOU HIRING?
Employment opportunities regularly come available. Whether you're interested in working with our team at our wholesale production bakery, or as part of our pastry or cafe crew, please check our jobs page for openings.
WHAT IS YOUR REFUND POLICY?
IN-STORE PURCHASES: New Cascadia Traditional stands firmly behind the quality, taste, and freshness of the products we make. If you're not completely satisfied with your purchase, please bring it back to our retail cafe location (1700 SE 6th Avenue Portland, OR 97214) for a full refund or exchange.SPECIAL ORDERS: Special Order Cancellation Policy is as follows: We require 24 hours notice to cancel a special order. Any order canceled with 24 hours (or more) notice will receive a full refund. Any order that is canceled with less than 24-hours’ notice will receive a 50% refund. If an order is not picked up and notice of cancellation is not given, the purchase price will not be refunded. Thank you.
HOW DO I MAKE STUFFING WITH YOUR BREAD OR STUFFING MIX?
Please click here for detailed instructions.